Terms of Service

Last updated: {August 22, 2025}
Owner: Spiritual Awakening LLC (d/b/a Joanna Garzilli)
Contact: [hello@joannagarzilli.com], [224 23rd St #515], Miami Beach, FL, USA

1) Scope of Services (No Medical/Legal Advice)

Services, content, readings, coaching, classes, and events offered by Joanna Garzilli and Spiritual Awakening LLC are for personal growth, education, and entertainment. They are not medical, mental-health, legal, tax, investment, or financial advice, and do not diagnose, treat, or cure any condition. Always consult an appropriate licensed professional.

2) Age Requirement

You must be 18 years or older to use this site, book services, or submit applications/forms.

3) No Guarantees

Outcomes vary. We make no guarantees of specific results. By using our services, you accept full responsibility for your decisions and actions.

4) Booking, Payments & Cancellations

  • Payments are processed by third-party providers (e.g., Stripe, PayPal). We do not store full payment card details.

  • Unless otherwise stated on the specific product/checkout page, sales are final. Rescheduling policies (if applicable) are noted on the booking page or confirmation email.

  • Missed sessions or late arrivals may be forfeited at our discretion.

5) Intellectual Property

All site content, curriculum, recordings, materials, brand assets, and frameworks are © Spiritual Awakening LLC or its licensors. You receive a personal, non-transferable license for your own use only. No copying, sharing, redistributing, or republishing without prior written permission.

6) User Conduct

Do not post or transmit anything unlawful, harassing, defamatory, or infringing. You agree not to misuse bookings, systems, or communications.

7) Testimonials & Results

Client stories and testimonials reflect individual experiences and may not be typical. They are not promises of what you will achieve.

8) Third-Party Links & Tools

We may link to or embed tools from third parties (e.g., GoHighLevel, Zoom, Calendars, payment processors). Use of those services is governed by their own terms and privacy policies.

9) Limitation of Liability

To the fullest extent permitted by law, Spiritual Awakening LLC and its representatives are not liable for indirect, incidental, special, consequential, or punitive damages; our total liability is limited to the amount you paid for the service that gave rise to the claim.

10) Indemnification

You agree to hold harmless and indemnify Spiritual Awakening LLC and its representatives from any claims, losses, or expenses arising from your use of the site or services, violation of these Terms, or infringement of third-party rights.

11) Changes

We may update these Terms at any time. The “Last updated” date will reflect the most recent version. Continued use signifies acceptance.

12) Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflicts of law. Venue lies in Miami-Dade County, Florida.

Privacy Notice (Template)

Last updated: {August 22, 2025}
Controller: Spiritual Awakening LLC
Contact: [hello@joannagarzilli.com] | [224 23rd St #515], Miami Beach, FL, USA

1) What We Collect

  • Contact & Identifiers: name, email, phone, mailing address (if provided).

  • Booking/Application Data: form responses, service selections, scheduling preferences.

  • Payment Data: processed by vendors (e.g., Stripe, PayPal). We receive confirmation (amount, status) but not full card numbers.

  • Usage Data: pages viewed, device/browser info, IP, referral source, and campaign attribution (e.g., UTM parameters, Meta Ads).

  • Communications: emails/SMS you send or consent to receive.

2) How We Use Your Data

  • Provide and improve services, process bookings, and communicate with you.

  • Application review and client onboarding.

  • Send transactional messages (confirmations, reminders, updates).

  • Send marketing communications only with your consent or as permitted by law (you can opt out anytime).

  • Secure our systems, prevent fraud/abuse, and comply with legal obligations.

3) Legal Bases (GDPR, if applicable)

  • Contract (to deliver services you request),

  • Consent (marketing/SMS),

  • Legitimate Interests (site functionality, analytics, security),

  • Legal Obligation (records, compliance).

4) Sharing with Service Providers

We share data with trusted processors solely to operate our business:

  • GoHighLevel (CRM, forms, emails/SMS),

  • Stripe/PayPal (payments),

  • Squarespace (site hosting),

  • Zoom/Calendaring (sessions),

  • Email/SMS providers (e.g., Google Workspace, Twilio or LeadConnector),

  • Analytics/Ad Platforms (Meta, Google) for measurement and attribution.
    These vendors are required to safeguard your data and use it only on our instructions.

5) Data Retention

We keep data as long as needed for the purposes above (e.g., client records, legal requirements, tax). You may request deletion (see “Your Rights”) and we will honor it unless we must retain certain data by law.

6) Security

We use reasonable administrative, technical, and physical measures to protect your data. No method is 100% secure; please take care with the information you share.

7) Your Choices & Rights

  • Access/Update/Delete: You may request a copy, correction, or deletion of your personal data.

  • Marketing Opt-Out: Click unsubscribe in emails or reply STOP to SMS.

  • Cookies/Tracking: Adjust your browser settings or use cookie controls if provided.
    Residents of certain regions (e.g., EU/EEA, UK, California) may have additional rights. Contact us to exercise them.

8) International Transfers

If you are outside the U.S., your data may be processed in the United States and other countries with different data protection laws.

9) Children

We do not knowingly collect data from individuals under 18. If you believe a minor has provided data, contact us to remove it.

10) Changes

We may update this Notice. Check the “Last updated” date for the current version.

Contact for Privacy Requests: [hello@joannagarzilli.com]